About Us
We are a disability service provider (registered NDIS provider) based in Sydney. We have a dedicated and trained team with more than 20 years of experience providing support to individuals with disabilities.
Disability service provider in NSW
Founded in 2018, Equality Disability and Health Care Services is an Australian, privately-owned provider of Disability and Aged Care Services. What sets us apart is our innovative, person-centred model of disability care that allows our clients the opportunity to live as autonomously as possible. As a registered NDIS provider, we bring over 35 years of combined experience in disability services.
At the heart of our mission
At the heart of our mission is a deep commitment to caring for individuals with challenging behaviour and complex needs. We believe in growing and thriving together, tailoring our support to each person’s unique journey. Our founders, Macy and Sam, bring extensive experience from diverse sectors of the healthcare industry. Macy, with her background in childcare, has worked with a wide range of clients, from special needs children to those with Alzheimer’s and dementia. Sam’s expertise lies in psychiatric hospitals and one-on-one services, particularly with individuals on the autism spectrum.
When someone turns to us for help, we begin with a thorough assessment to understand their individual challenges and how our services can best support their complex needs. From there, we craft a comprehensive plan, leveraging targeted specialist support to make a meaningful impact on their day-to-day lives.
Our Vision and Goals
Community-Centred Approach
We aim to serve the extended local community through the local workforce, spreading our vision for personalised, person-centred services where every individual is in control of their own life.
Impact and Empowerment
We strive to help those who may have been overlooked elsewhere due to their complex needs. Our ultimate goal is to make a positive impact on the community by reducing mental health-related issues.
At Equality, our primary objective is to assist people in the community in achieving their everyday goals, whether it is becoming more independent, gaining or maintaining employment, learning new skills, engaging more with the community, or improving relationships and forming new friendships. Our highly trained and dedicated team brings over 35 years of collective experience in the healthcare industry.
Why Choosing Equality Matters?
We prioritise participants' autonomy
At Equality Disability and Health Care Services, we prioritise participants’ autonomy and participation in all aspects of their life. Our services aim to support individuals in developing and maintaining independence, problem-solving abilities, social skills, and self-care routines appropriate to their age, developmental stage, and cultural circumstances.
We employ strengths-based approach
By employing a strengths-based approach, we identify individual needs and life goals, recognising each person’s capacity to enhance their independence, problem-solving, social, and self-care skills. We support participants in engaging with their chosen community and family as directed by them.
Our commitment to quality
Our commitment to quality is demonstrated by our NDIS registration, which underscores our experience and dedication to the individuals we serve. This registration signifies that our clients are in the hands of experienced, trained, and accredited professionals. Safety and well-being are our top priorities, and our NDIS registration reflects our unwavering commitment to this.
To ensure the highest quality of care
To ensure the highest quality of care, we maintain systems for monitoring compliance with our policies and gathering feedback on the quality of our provision. We operate on a continuous improvement basis, using data to inform ongoing adjustments and enhancements. The needs, wishes, and preferences of our consumers remain central to our operation. We consider them partners in the provision of services and care, involving them in all aspects of planning, provision, and revision of services.
Our dedicated staff
Our dedicated staff is selected, trained, and supported to ensure that the care and service they provide align with the NDIS Principles and Quality Standards. We hold ourselves to the highest standards and continuously strive for excellence in all that we do.
Specialised Expertise in Complex Care
At Equality Disability and Health Care Services, we excel in providing compassionate, expert support for individuals with complex health needs. Our dedicated team is equipped to address a wide range of challenges, including:
Tailored interventions for cognitive rehabilitation and social integration after traumatic brain injuries.
Evidence-based therapies and counseling for enhanced mental well-being.
Comprehensive support for regaining control and community reintegration.
Integrated treatment plans for mental health and substance abuse issues.
Comprehensive care for Parkinson's, ALS, and Huntington's disease.
Sensitive support for preserving cognitive function and emotional well-being.
Tailored rehabilitation and community reintegration programs.
Personalised support for communication and daily living abilities.
About the founders, Macy & Sam
Macy’s story
Macy started her career in the childcare sector in 2002 in the Netherlands. Her vast experience in the healthcare industry includes over 15 years of working with children with functional needs, and aged care with a particular focus on Alzheimer’s and dementia, brain injuries, spinal cord injuries, autism, complex needs, and high-intensity one-on-one services. She has qualifications in early childhood teaching and social work as well as several certificates in disability. The depth of her experience provides her with the best opportunity to pursue her true passion: caring for people. Having worked across a myriad of healthcare areas, Macy has garnered the valuable knowledge and skill to help and support the diverse needs of individuals. Her extensive qualifications offer a unique possibility of education for our team to grow and flourish together.
“I am passionate about supporting individuals to live their best life. My experience has shown me that with the right interventions, everyone can be independent, and this is most often the key to living healthy, happy lives. This is what we strive to achieve at Equality Disability and Health Care Services.”
Sam’s story
Sam’s experience in the healthcare industry ranges from psychiatric hospitals and working with children to high-intensity one-on-one services. He also has experience in the implementation of behaviour support plans. Working for over 20 years in the industry has provided him with a different insight into the impact of high-quality support. This has enabled him to create his own unique approach to assisting every person in their own way. Sam’s particular strength is with working with autism, children with complex needs, and challenging behaviour.
“Working in healthcare teaches you what is possible when we identify people’s needs and give them tailored support. At Equality Disability and Health Care Services, we always put the individual first. That means we can provide services which truly change lives.”
We are the disability service provider you need, let us support you.
Are you ready to join our family?
To help you live your life the way you want, we can support you with our disability support services in the best way so you be as independent as possible in managing your everyday tasks and routines. we help you explore and engage in community-based activities you enjoy with our assistance.